Licensing

Registration

Use the Configuration > Licensing > Registration screens to register your Zyxel Device and manage its service subscriptions.

Subscription Services Available

See Configuration > Licensing > Registration > Service for the subscription services that your Zyxel Device supports. Zyxel offers two types of security packs for your Zyxel Device. The subscription services you can use on the Zyxel Device vary depending on the security pack license you purchase. See the table below for services available in each pack.

You can purchase an iCard and enter its license key at myZyxel to extend a service.

License Update

Licenses are updated using port 443. Make sure TCP service port 443 is allowed on the router connected to the Zyxel Device.

Features Available Without a License

You can use the following Zyxel Device features without a license:

Features Available Without a License
monitor	configuration	maintenance
Traffic Statistics	Wireless	File Manager
Wireless	Network	Diagnostics
VPN Monitor	VPN	Packet Flow Explore
Log	BWM	Shutdown/Reboot
	Web Authentication
	Security Policy
	Object
	System
	Log & Report

Please note that you cannot use the security services if your Zyxel Device does not have a license. Your Zyxel Device and network will be exposed to threats and attacks. We strongly recommend you to buy a license to better protect your Zyxel Device and network.

Registration Screen

Click the link in this screen to register your Zyxel Device at myZyxel. Then click Refresh in this screen and wait a few moments for the registration information to update. If the page does not refresh, make sure the Internet connection is working and click Refresh again. The Zyxel Device should already have Internet access and be able to access myZyxel.

Service Screen

Use this screen to display the status of your service registrations and upgrade licenses. To activate or extend a standard service subscription, purchase an iCard and enter the iCard’s PIN number (license key) at NCC or myZyxel.

The Service screen may show different services depending on the licenses you purchase or activate.

• Managed AP Service will be replaced by Secure WiFi when it’s activated.

Anti-Malware signatures contain Anti-Malware signatures and Threat Intelligence Machine Learning (TIML) signatures for Sandboxing. Both sets of signatures are included in the Gold Security Pack license, but only Anti-Malware signatures are included in the UTM license. If your Gold Security Pack license expires and you replace it with a UTM license, then your Sandboxing (TIML) signatures will not be updated and Sandboxing will not work. If your Gold Security Pack license expires, you should replace it with another Gold Security Pack license.

Check if Your Zyxel Device Has an Inactivate License

After purchasing a license, assign it to your Zyxel Device. You have to activate the assigned license manually before your Zyxel Device can use it.

Follow the steps below to check if a license is assigned to your Zyxel Device and activate it (if not yet activated) through NCC or myZyxel.

Through NCC

1 Go to NCC and log in.

2 Go to Organization-wide > Device. Find your Zyxel Device and check the Expiration date field for the assigned license’s status.

3 If the license has not been activated, hover over Inactive and click Activate to activate it on your Zyxel Device.

Through myZyxel

1 Go to myZyxel and log in.

2 Go to Device Management > My Devices. Find your Zyxel Device and click its MAC Address.

3 Go to Linked Services to see the licenses assigned to your Zyxel Device. Check the Not Activated field to see the number of inactivate licenses.

4 If there is any license that has not been activated, click Details.

5 Click Activate to activate it on your Zyxel Device.

Click Configuration > Licensing > Registration > Service to display the following screen.

The following table describes the labels in this screen.

Configuration > Licensing > Registration > Service
Label	Description
Service Status
#	This is the entry’s position in the list.
Service	This lists the name of services or service modules that are available on the Zyxel Device.
Content Filter	This is a license to a database that can block websites by category, such as Gambling.
SecuReporter	This is a license that allows SecuReporter to collect and analyze logs from your Zyxel Device in order to identify anomalies, notify you of potential internal or external threats, and report on network usage. The Zyxel Device retains logs up to 1 year.
Network Premium	This is a license to use Single-Sign On (SSO) that allows the Zyxel Device to communicate with an SSO agent.
Firmware Upgrade Service	This is a free license to get Cloud Helper notifications when new firmware is available. You must register your Zyxel Device at myZyxel.
Status	This field displays whether a service license is enabled at myZyxel (Activated) or not (Not Activated) or expired (Expired). It displays the remaining Grace Period if your license has Expired. It displays Not Licensed if there isn’t a license to be activated for this service. Default displays for quantity-based licenses when the Zyxel Device is currently using the allowed free number without a license. For example, if a Zyxel Device is allowed to manage x number of APs without a license and it is currently using that number, then Managed AP Service Status displays Default.
Service Type	This field displays whether you applied for a trial application (Trial) or registered a service with your iCard’s PIN number (Standard). This field is blank when a service is not activated.
Expiration Date	This field displays the date your service license expires or the date the grace period expires if the license has already expired. You can continue to use IDP/AppPatrol, Anti-Malware, Content Filter, Email Security during the grace period. After the grace period ends, all of these features are disabled.
Count	This field displays how many instances of a service you can use with your current license. N/A means a count does not apply to this service.
Action	If you need a license or a trial license has expired, click Buy to buy a new one. If a Standard license has expired, click Renew to extend the license. Then, click Activate to connect with the myZyxel server to activate the new license.
Service License Refresh	Click this button to renew service license information (such as the registration status and expiration day). It is recommended you use this button after you register for a new service.