Hardware, Interfaces and Zones
Hardware Overview
This section describes the front and rear panels for each model.
The following table summarizes the port features of the Zyxel Device by model.
USG FLEX Series Port Comparison Table
usg flex MODELS
usg flex 50h
usg flex 50hp
usg flex 100h
usg flex 100hp
usg flex 200h
usg flex 200hp
usg flex 500h
usg flex 700h
USB 3.0 Ports
1
1
1
1
1
1
1
1
10 Gbps SFP+ interface
0
0
0
0
0
0
0
2
PoE+ Port
0
1
0
1
0
1
2
2
10/100/1000 Mbps Ethernet Ports
5
5
8
8
6
6
8
8
Multi-Gigabit Ethernet Ports
0
0
0
0
2
2
4
4
Console Port
1 (RJ45)
1 (RJ45)
1 (RJ45)
1 (RJ45)
1 (RJ45)
1 (RJ45)
1 (RJ45)
1 (RJ45)
For information on interface names by model, default port or interface name mapping, and default interface or zone mapping please see .
Multi-Gigabit
Multi-Gigabit Ethernet ports automatically allow connections up to the speed of the connected network device (100M, 1G, 2.5G, 5G, or 10G), and you just need to use a CAT 5e or CAT 6 Ethernet cable. You must use CAT 6A or better Ethernet cables to achieve 10G speeds.
The following table shows which models have which Multi-Gigabit ports.
USG FLEX Series Multi-Gigabit Port Comparison
usg flex MODELS
usg flex 200h
usg flex 200hp
usg flex 500h
usg flex 700h
2.5 Gbps Multi-Gigabit Ethernet Ports
P1, P2
P1, P2
P1, P2, P3, P4
P1, P2
10 Gbps Multi-Gigabit Ethernet Ports
 
 
 
P3, P4
See the following table for the cables required and distance limitation to attain the corresponding speed.
Cable Types
Cable
transmission speed
maximum Distance
BANDWIDTH CAPACITY
Category 5
100M
100 m
100 MHz
Category 5e
1G
100 m
100 MHz
Category 6
1G / 10G
100 m:1G
37-50 m:10G
250 MHz
Category 6a
10G
100 m
500 MHz
Category 7
10G
100 m
600 MHz
Default Physical Port – Interface Mapping
You connect cables to the physical ports. You configure interfaces in the web configurator or command line interface (CLI).
The following table shows the default interfaces for each physical port.
Default Physical Port – Interface Mapping 
port / interface
p1
p2
p3
p4
p5
p6
p7
p8
p9
p10
p11
p12
p13
p14
USG FLEX 50H
ge1
ge2
ge3
ge3
ge3
 
 
 
 
 
 
 
 
 
USG FLEX 50HP
ge1
ge2
ge3
ge3
ge3
 
 
 
 
 
 
 
 
 
USG FLEX 100H
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
 
 
 
 
 
 
USG FLEX 100HP
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
 
 
 
 
 
 
USG FLEX 200H
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
 
 
 
 
 
 
USG FLEX 200HP
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
 
 
 
 
 
 
USG FLEX 500H
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
ge4
ge4
-
-
 
 
USG FLEX 700H
ge1
ge2
ge3
ge3
ge3
ge3
ge4
ge4
ge4
ge4
-
-
-
-
*You change the default zone for all interfaces in Network > Interface and Object > Zone.
The following shows the default zone for each interface.
ge1 and ge2 are WAN ports
ge3 and ge4 are LAN ports
‘-’ means these ports have no default zone, so you must configure a zone for them in Network > Interface and Object > Zone
PoE
The Zyxel Device is a Power Sourcing Equipment (PSE) because it provides a source of power through its Ethernet ports. Each device that receives power through an Ethernet port is a Powered Device (PD). A Powered Device (PD) is a device that receives power through PoE, such as an IP camera, a wireless router, an IP telephone or a general outdoor router.
*Do not connect the Zyxel Device PoE+ port to a non-Powered Device. If you need to connect a non-Powered Device to the Zyxel Device PoE+ port, make sure to disable PoE in Network > Interface > Port first.
The Zyxel Device can adjust the power supplied to each PD according to the PoE standard the PD supports. PoE standards are:
IEEE 802.3af Power over Ethernet (PoE)
IEEE 802.3at Power over Ethernet (PoE+)
The following table describes the PoE features of the Zyxel Device by PoE standard.
Zyxel Device PoE Features
poe features
usg flex 50hp
usg flex 100hp
usg flex 200hp
usg flex 500h
usg flex 700h
IEEE 802.3 at PoE+
Port 5
Port 8
Port 2
Port 3-4
Port 3-4
Power Management Mode
Consumption
Consumption
Consumption
Consumption
Consumption
PoE Power Budget
30W
30W
30W
30W
30W
PoE Standards
poe features
poe
poe+
IEEE Standard
IEEE 802.3af
IEEE 802.3at
PoE Type
Type 1
Type 2
Switch Port Power
 
IEEE Power Classification
Class 0, 1, 2, 3
Class 4
Maximum Power Per Port
15.4 W
30 W
Port Voltage Range
44 - 57 V
50 - 57 V
Cables
 
Twisted Pairs Used
2-pair
2-pair
Supported Cables
Cat3 or Cat5
Cat5 or better
Front Panels
The following table describes the front panel LEDs.
LED Descriptions 
LED
Color
status
description
PWR/SYS
Green
Off
The Zyxel Device is not ready or has failed.
On
The Zyxel Device is ready and running.
Blinking
The Zyxel Device is booting or upgrading firmware
Red
On
The Zyxel Device has an error or has failed.
Blinking
The Zyxel Device is returning to factory defaults.
USER
Green
On
There are accounts with User Type set as admin logged into the Zyxel Device.
Blinking
New firmware is available or your license has expired.
Amber
On
There are IP addresses locked out of the Zyxel Device.
 
Off
USER LED is not enabled in System > Settings.
PoE (PoE1/PoE2)
Green
On
The PoE connected to this port is in AT mode (PoE AT enabled).
Amber
On
The PoE connected to this port is in AF mode (PoE AF enabled)
 
Off
No PoE is connected to this port (PoE disabled).
P1-P5 (USG FLEX 50H / 50HP);
P1-P8 (USG FLEX 100H / 100HP)
P3-P8 (USG FLEX200 / 200HP)
P5-P12 (USG FLEX 500H / 700H)
Amber
On
This port has a successful 10/100 Mbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 10/100 Mbps.
Green
On
This port has a successful 1 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 1 Gbps.
 
Off
There is no connection on this port.
P1, P2 (USG FLEX 200 / 200HP)
P1-P4 (USG FLEX 500H)
Sky Blue
On
This port has a successful 2.5 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 2.5 Gbps.
Green
On
This port has a successful 1 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 1 Gbps.
Amber
On
This port has a successful 100 Mbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 100 Mbps.
 
Off
There is no connection on this port.
P3, P4 (USG FLEX 700H)
Blue
On
This port has a successful 10 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 10 Gbps.
Purple
On
This port has a successful 5 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 5 Gbps.
Sky Blue
On
This port has a successful 2.5 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 2.5 Gbps.
Green
On
This port has a successful 1 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 1 Gbps.
Amber
On
This port has a successful 100 Mbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 100 Mbps.
 
Off
There is no connection on this port.
P13, P14 SPF+ (USF FLEX 700H)
Blue
On
This port has a successful 10 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 10 Gbps.
Green
On
This port has a successful 1 Gbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 1 Gbps.
 
Off
There is no connection on this port.
The following table describes the ports on the front panel.
Front Panel Ports 
Label
Description
REBOOT
Press the button for about 5 seconds to reboot the Zyxel Device.
RESET
Press the button in for about 7 seconds (or until the PWR/SYS LED starts to blink), then release it to return the Zyxel Device to the default configuration using the system-default.conf file. You may do this if you forgot the login password. You should use the Web Configurator (Maintenance > Firmware/File Manager > Configuration File) to create a backup file with a ‘.conf’ extension first.
*All configuration files including those you saved on the Zyxel Device will be deleted. The Login password returns to the password on the back label or 1234, and the LAN IP address returns to 192.168.168.1.
*License registration bindings, IPSec certificates, remote access VPN certificates, trusted certificates and two-factor authentication (2FA) information are retained.
Press the button in for more than 30 seconds, then release it to return the Zyxel Deviceto factory defaults and remove all license registration bindings, certificates, and two-factor authentication (2FA) information. You may do this if the Zyxel Device needs to be replaced or you want to sell it to another person. You should use the Web Configurator (Maintenance > Firmware/File Manager > Configuration File > Recovery Manager) to create a recovery file with a ‘.rbf’ extension first if you want to upload it to a replacement Zyxel Device later.
USB
Connect a storage device for system logs and storage.
P1-P8 (USG FLEX 200H / 200HP)
P1-P12 (USG FLEX 500H / 700H)
These are Multi-Gigabit 1G/2.5G/10G RJ-45 Ethernet ports.
P13-P14 (USG FLEX 700H)
These are 10G SFP+ ports.
CONSOLE
You can use the console port to manage the Zyxel Device using CLI commands. You will be prompted to enter your user name and password. See the Command Reference Guide for more information about the CLI.
When configuring using the console port, you need a computer equipped with communications software configured to the following parameters:
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
Rear Panels
*Make sure you connect the Zyxel Device's power cord to a socket-outlet with an earthing connection or its equivalent.
The following table describes the items on the rear panel.
Rear Panel Items 
Label
Description
Power
Use the included power cord to connect the power socket to a power outlet. Turn the power switch on if your Zyxel Device has a power switch.
Console
You can use the console port to manage the Zyxel Device using CLI commands. You will be prompted to enter your user name and password. See the Command Reference Guide for more information about the CLI.
When configuring using the console port, you need a computer equipped with communications software configured to the following parameters:
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
P1-P5 (USG FLEX 50H / 50HP)
P1-P8 (USG FLEX 100H / 100HP)
These are 1G RJ-45 Ethernet ports.
Fan
The fans are for cooling the Zyxel Device. Make sure they are not obstructed to allow maximum ventilation.
Lock
Attach a lock-and-cable from the Kensington lock (the small, metal-reinforced, oval hole) to a permanent object, such as a pole, to secure the Zyxel Device in place.
*Use an 8-wire Ethernet cable to run your Gigabit Ethernet connection at 1000 Mbps. Using a 4-wire Ethernet cable limits your connection to 100 Mbps. Note that the connection speed also depends on what the Ethernet device at the other end can support.
Console Port Pin Connectors
The DB-9 connector pins are as follows.
DB-9 Connector Pins
These are the cable pinouts for RJ-45 to DB-9.
Cable Pinouts for RJ-45 to DB-9
Signal
Console Port RJ-45 Pin
DB-9 Pin
Signal
RTS
1
8
CTS
DTR
2
6
DSR
TxD
3
2
RxD
GND
4
5
GND
GND
5
5
GND
RxD
6
3
TxD
DSR
7
4
DTR
CTS
8
7
RTS
 
 
1, 9
NC
These are the signal names.
Signal Names
Signal
Signal Name
RXD
Receive Data
TXD
Transmit Data
DTR
Data Terminal Ready
GND
Ground
DSR
Data Set Ready
RTS
Request to Send
CTS
Clear to Send
RI
Ring Indicator
NC
Not Connected
Installation Scenarios
The Zyxel Device can be:
Placed on a desktop.
Wall-mounted on a wall.
Rack-mounted on a standard EIA rack.
The following table summarizes the installation scenarios of the Zyxel Device by model.
USG FLEX Series Installation Comparison Table
usg flex MODELS
USG FLEX 50H / 50hp
USG FLEX 100H / 100hp
usg flex 200h / 200hp
USG FLEX 500H
USG flex 700H
Rubber feet for desktop placement
Yes
Yes
Yes
Yes
Yes
Wall Mounting
Yes
Yes
Yes
No
No
Rack Mounting
No
No
No
Yes
Yes
WARNING! Do NOT block the ventilation holes on the Zyxel Device. Allow 100 mm clearance for the ventilation holes to prevent your Zyxel Device from overheating. Do not store things on the Zyxel Device. Do not place a Zyxel Device on another high temperature device. Overheating could affect the performance of your Zyxel Device, or even damage it.
Desktop Installation Procedure
1 Make sure the Zyxel Device is clean and dry.
2 Remove the adhesive backing from the rubber feet.
3 Attach the rubber feet to each corner on the bottom of the Zyxel Device. These rubber feet help protect the Zyxel Device from shock or vibration, and allow air circulation.
4 Set the Zyxel Device on a smooth, level surface strong enough to support the weight of the Zyxel Device and the connected cables. Make sure there is a power outlet nearby.
*Make sure to use the rubber feet when stacking the Zyxel Devices on a desk.
Rack-mounting
Use the following steps to mount the Zyxel Device on an EIA standard size, 19-inch rack or in a wiring closet with other equipment using a rack-mounting kit. Make sure the rack will safely support the combined weight of all the equipment it contains and that the position of the ZyWALL does not make the rack unstable or top-heavy. Take all necessary precautions to anchor the rack securely before installing the unit.
Use a #2 Phillips screwdriver to install the screws.
*Failure to use the proper screws may damage the unit.
1 Align one bracket with the holes on one side of the Zyxel Device and secure it with the included bracket screws (smaller than the rack-mounting screws).
2 Attach the other bracket in a similar fashion.
3 After attaching both mounting brackets, position the Zyxel Device in the rack and match up the bracket holes with the rack holes. Secure the Zyxel Device to the rack with the rack-mounting screws.
*Make sure there is at least 100 mm of clearance at the sides and 100 mm in the rear to allow air circulation and the attachment of cables and the power cord. When stacking in a rack, make sure there is at least 40 mm of clearance between Zyxel Devices.
Wall-mounting
Do the following to attach your Zyxel Device to a wall.
The following table lists the distance “X” between mounting holes for each model:
Distance “X” Between FLEX Mounting Holes
model name
Distance “X”
USG FLEX 50H
174 mm (6.85”)
USG FLEX 50HP
174 mm (6.85”)
USG FLEX 100H
174 mm (6.85”)
USG FLEX 100HP
174 mm (6.85”)
USG FLEX 200H
206 mm (8.11”)
USG FLEX 200HP
206 mm (8.11”)
1 Drill into a wall two holes 3 mm – 4 mm (0.12" – 0.16") wide, 20 mm – 30 mm (0.79” – 1.18”) deep and a distance X (see the preceding table) apart. Place two screw anchors in the holes.
2 Screw two screws with 6 mm – 8 mm (0.24" – 0.31") wide heads into the screw anchors. Do not screw the screws all the way in to the wall; leave a small gap between the head of the screw and the wall.
The gap must be big enough for the screw heads to slide into the screw slots and the connection cables to run down the back of the Zyxel Device.
*Make sure the screws are securely fixed to the wall and strong enough to hold the weight of the Zyxel Device with the connection cables.
3 Use the holes on the bottom of the Zyxel Device to hang the Zyxel Device on the screws.
*Wall-mount the Zyxel Device horizontally. The Zyxel Device's side panels with ventilation slots should not be facing up or down as this position is less safe.
Make sure there is 100 mm of clearance at the sides and 1 – 1.5 mm distance between the screw head and the wall to allow air circulation and the attachment of cables and the power cord.
Power Cord Lock
Follow the procedures below to secure the power cord connected to the Zyxel Device.
Procedure A
Follow this procedure for the following models:
USG FLEX 50H
USG FLEX 50HP
USG FLEX 100H
USG FLEX 100HP
USG FLEX 200H
USG FLEX 200HP
USG FLEX 500H
 
1 Use a screw driver to remove the power cord lock and the screw from the Zyxel Device.
2 Attach the Zyxel Device power cord through the power cord lock.
3 Connect the power cord to the Zyxel Device power socket.
4 Use the screw driver to secure the power cord lock and the screw with the power cord to the hole next to the power socket.
Procedure B
Follow this procedure for:
USG FLEX 700H
1 Insert Cable Clamp A into the case hole.
2 Connect the power cord to the Zyxel Device power socket.
3 Open Cable Clamp B and attach it to the power cord. Make sure Cable Clamp B covers the head of the power cord.
4 Close Cable Clamp B to secure the power cord to the power socket.