Hardware, Interfaces and Zones
Hardware Overview
This section describes the front and rear panels for each model.
Front Panels
The LED indicators are located on the front panel.
The following table describes the front panel LEDs.
LED Descriptions 
LED
Color
status
description
PWR
 
Off
The Zyxel Device is turned off.
Green
On
The Zyxel Device is turned on.
Red
On
There is a hardware component failure. Shut down the device, wait for a few minutes and then restart the device. If the LED turns red again, then please contact your vendor.
SYS
Green
Off
The Zyxel Device is not ready or has failed.
On
The Zyxel Device is ready and running.
Blinking
The Zyxel Device is booting.
Red
On
The Zyxel Device has an error or has failed.
USB
Green
Off
No device is connected to the Zyxel Device’s USB port or the connected device is not supported by the Zyxel Device.
On
A mobile broadband USB card or USB storage device is connected to the USB port.
Orange
On
Connected to a mobile broadband network through the connected mobile broadband USB card.
P1, P2...
Green
Off
There is no traffic on this port.
On
This port has a successful 10/100 Mbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 10/100 Mbps.
Yellow
Off
There is no connection on this port.
On
This port has a successful 1000 Mbps link.
Blinking
The Zyxel Device is sending or receiving packets on this port at 1000 Mbps.
The following table describes the ports on the front panel.
Front Panel Ports 
Label
Description
RESET
Press the button in for about 5 seconds (or until the SYS LED starts to blink), then release it to return the Zyxel Device to the factory defaults (password is 1234, LAN IP address 192.168.1.1 etc.)
CONSOLE
You can use the console port to manage the Zyxel Device using CLI commands. You will be prompted to enter your user name and password. See the Command Reference Guide for more information about the CLI.
When configuring using the console port, you need a computer equipped with communications software configured to the following parameters:
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
USB
Connect a storage device for system logs (see Maintenance > Diagnostics > System Log) and storage (see Configuration > System > USB Storage).
P1 ~ P6
These are 1G RJ-45 Ethernet ports.
Rear Panels
The connection ports are located on the rear panel.
The following table describes the items on the rear panel.
Rear Panel Items 
Label
Description
Console
You can use the console port to manage the Zyxel Device using CLI commands. You will be prompted to enter your user name and password. See the Command Reference Guide for more information about the CLI.
When configuring using the console port, you need a computer equipped with communications software configured to the following parameters:
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off
Power
Use the included power cord to connect the power socket to a power outlet. Turn the power switch on if your Zyxel Device has a power switch.
Lock
Attach a lock-and-cable from the Kensington lock (the small, metal-reinforced, oval hole) to a permanent object, such as a pole, to secure the Zyxel Device in place.
Fan
The fans are for cooling the Zyxel Device. Make sure they are not obstructed to allow maximum ventilation.
*Use an 8-wire Ethernet cable to run your Gigabit Ethernet connection at 1000 Mbps. Using a 4-wire Ethernet cable limits your connection to 100 Mbps. Note that the connection speed also depends on what the Ethernet device at the other end can support.
Console Port Pin Connection
These are the cable pinouts for RJ-45 to DB-9.
Cable Pinouts for RJ-45 to DB-9
CONSOLE PORT / RJ-45 PIN
SIGNAL
DB-9 PIN
1
DTR
6
2
DSR
4
3
RxD
3
4
CTS
7
5
GND
5
6
TxD
2
7
RTS
8
8
NC
1, 9
These are the signal names.
Signal Names
Signal
Signal Name
RxD
Receive Data
TxD
Transmit Data
DTR
Data Terminal Ready
GND
Ground
DSR
Data Set Ready
RTS
Request to Send
CTS
Clear to Send
RI
Ring Indicator
NC
Not Connected
Wall-mounting
Do the following to attach the Zyxel Device to a wall.
The following table lists the distance “X” between mounting holes for each model:
Distance “X” between mounting holes
model name
Distance “X”
USG FLEX 50 (USG20-VPN)
174 mm (6.85”)
USG FLEX 50W (USG20W-VPN)
174 mm (6.85”)
1 Drill into a wall two holes 3 mm ~ 4 mm (0.12" ~ 0.16") wide, 20 mm ~ 30 mm (0.79” ~ 1.18”) deep, and a distance X (see the preceding table) apart. Place two screw anchors in the holes.
2 Screw two screws with 6 mm ~ 8 mm (0.24" ~ 0.31") wide heads into the screw anchors. Do not screw the screws all the way in to the wall; leave a small gap of between 1 ~ 1.5 mm (0.04” ~ 0.06”) between the head of the screw and the wall.
The gap must be big enough for the screw heads to slide into the screw slots and the connection cables to run down the back of the Zyxel Device.
*Make sure the screws are securely fixed to the wall and strong enough to hold the weight of the Zyxel Device with the connection cables.
3 Use the holes on the Zyxel Device to hang the Zyxel Device on the screws.
Wall-mount the Zyxel Device horizontally. The Zyxel Device's side panels with ventilation slots should not be facing up or down as this position is less safe.
Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces may be generic rather than the specific name used in your model. For example, this guide may use “the WAN interface” rather than “wan1” or “wan2”, “ge2” or” ge3”.
An OPT (optional) Ethernet port can be configured as an additional WAN port, LAN, WLAN, or DMZ port.
The following table shows the default physical port and interface mapping for each model at the time of writing.
Default Physical Port - Interface Mapping  
port / interface
p1
p2
p3
p4
p5
p6
p7
p8
USG FLEX 50 (USG20-VPN)
sfp
wan
lan1
lan1
lan1
lan1
 
 
USG FLEX 50AX
wan
lan1
lan1
lan1
opt
 
 
 
USG20W-VPN
sfp
wan
lan1
lan1
lan1
lan1
 
 
The following table shows the default interface and zone mapping for each model at the time of writing.
Default Zone - Interface Mapping  
Zone / interface
wan
lan1
lan2
dmz
opt
no default zone
USG FLEX 50 (USG20-VPN)/
USG FLEX 50AX/
USG20W-VPN
WAN
WAN_PPP
LAN1
LAN2
DMZ
OPT
OPT_PPP
 
Stopping the Zyxel Device
Always use Maintenance > Shutdown > Shutdown or the shutdown command before you turn off the Zyxel Device or remove the power. Not doing so can cause the firmware to become corrupt.